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Hosting & Support

Hosting & Management Sitesquad Startup Subscriptions

Startup Subscription

Put your new website in good hands.

Here’s a great way to get on board with all the support we offer, especially after we design and build you that brand spanking new website.

Sitesquad Startup Subscriptions

Our Startup subscriptions are perfect for small organizations with new CMS-based websites just getting off the ground. You get a little team support from all of us in tandem with hosting you just won't find anywhere else.

Features & Highlights

Cloud Hosting Premium, multi-server, load-balanced hosting
Guru Support Sitesquad Webmaster, Sitesquad Designer, Sitesquad Developer
Training Enabling self-service Web publishing via the CMS
EMS Support 24/7 support for all hosting and CMS failures
Partner Discounts Up to 25% discounts for qualified design and agency partners

Guru Support Privileges

  • Monthly Startup Plan
    $1200 per month for 10 hours (maximum 20 tickets) of Guru support every month
  • Annual Startup Plan
    $6250 per year for 40 hours (maximum 80 tickets) of Guru support in a year

Support Response Commitments

The following commitments for support response and service are included with a Sitesquad Web Division Startup subscription:

  • Critical Hosting and CMS Failures
    24/7 EMS for all hosting and CMS failures resulting in downtime
  • CMS Administrative Support
    Same day 9-5 Monday-Friday Help Desk for CMS problems assisting clients’ self-service
  • Webmaster Support
    2-4 day service/turnaround via Help Desk and/or Basecamp
  • Web Designer Support
    3-5 day service/turnaround via Help Desk and/or Basecamp
  • Software Engineer Support
    Up to 2 week lead time for scheduling of PHP programming

  • Sitesquad Homepage

  • Sitesquad Web Design

    Not every design firm is cut out for the Web like we are. We've both the creative and front-end development skills to design websites which strike the right balance between style, function and accessibility.

  • Sitesquad Content Management Systems

    These are the content management systems we use to build robust websites on tight budgets. Don't sink your hopes on a custom CMS, let us show you some great alternatives.

  • Sitesquad Web Application Development

    We design and build custom Web applications for clients with big dreams. We have the product development acumen and engineering muscle to execute on a business plan if it's good to go.

  • Sitesquad Enterprise eCommerce with Magento

    We're a sweet spot. Smart enough to handle the tough jobs, aptly sized to keep things tight. We are a Magento Solutions Partner because we can do the enteprise work.

  • Sitesquad Web Division Hosting & Management

    Sitesquad Web Division is a series of Web management services for emerging organizations with growing Web workloads. It’s geared for clients who need an extremely comprehensive, end-to-end solution.

  • Our Work

    We have clients across the US and abroad. We have a lot to share about our work. What's here, today, is only the start.

  • About Us

    Our game is building great websites for clients and offering them the best support we possibly can. It's all we do.

  • Partners

    We work with many talented freelancers and other agencies.

  • Contact Us

    We're based in Pittsburgh, but we have partners and colleagues in Milwaukee, Fort Myers, Topeka and Austin.

  • Sitesquad Pittsburgh

    We design, build and manage websites for some great organizations in Pittsburgh such as Vocollect, TrueCommerce, Abreon, BitArmor and The Pittsburgh Foundation. Pittsburgh is our home base.