What's Included
- 1 hour of live support via GoToMeeting for assistance on a Magento problem
Execution
- Moments after your purchase, we will email you GoToMeeting information.
- Upon receipt of our GoToMeeting info, you reply with a brief description of the problem with admin and (S)FTP credentials to your site.
- We meet on GoToMeeting at the scheduled time.
Scope
- Front-end display, browser issues
- Checkout problems
- Catalog, product availability anomalies
- Magento functionality lapses
- Performance problems
- Admin problems
- Order and workflow issues
Pricing
Pricing varies on a day-to-day, week-to-week basis ranging from $129 to $159 per session. Call Todd Simmons at 412-353-9321 for a coupon code for a rebate on a first-time purchase.
Prefer to talk? Call Todd Simmons at 412-353-9321 or
drop us a quick request and we'll get in touch.
Terms & Limitations
Unfortunately, we can't guarantee we'll be able resolve your problem within the 1-hour session. If a resolution is not attained, your purchase of this service could be credited towards the subsequent purchase of a full day engagement for additional troubleshooting and problem resolution time. There's no bait and switch, here. It's just the lay of the land with Magento.
More Info
| Terms of Service | Terms & LimitationsUnfortunately, we can't guarantee we'll be able resolve your problem within the 1-hour session. If a resolution is not attained, your purchase of this service could be credited towards the subsequent purchase of a full day engagement for additional troubleshooting and problem resolution time. There's no bait and switch, here. It's just the lay of the land with Magento. |
|---|---|
| Resources | No |
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